Privacy Policy

Protecting Your Privacy and Empowering Your Digital Experience

Introduction

Dattanx FZE (“we,” “our,” or “us”) is committed to protecting your privacy and ensuring your personal information is handled responsibly. This Website Privacy Policy (“Policy”) explains how we collect, use, disclose, and safeguard your information when you visit our website (“Site”), interact with our services, or communicate with us electronically. Please read this Policy carefully to understand our practices regarding your personal data and how we will treat it.

By accessing or using our Site, you signify that you have read, understood, and agree to our collection, storage, use, and disclosure of your personal information as described in this Policy.

Information We Collect

Dattanx FZE may collect the following types of information when you use our Site:

Personal Information You Provide

Contact Details: Name, email address, phone number, mailing address.
Account Information: Username, password, and other registration details if you create an account.
Communications: Content of messages you send to us via contact forms, email, or other channels.

Information Automatically Collected

Usage Data: Pages viewed, links clicked, time spent on our Site, and other browsing information.
Device andConnection Information: Browser type and version, operating system, device identifiers, IP address, and referring website addresses.
Cookies and Tracking Technologies: We use cookies, pixels, web beacons, and similar technologies to collect information about your use of our Site. You may manage your cookie preferences through your browser settings.

Information from Third Parties
We may obtain information from third-party sources, such as analytics providers, advertising networks, or social media platforms, in accordance with their privacy policies and your settings on those services.

How We Use Your Information
Dattanx FZE uses the information we collect for various purposes, including:

To provide, operate, and maintain our Site and services.
To respond to your inquiries, requests, and customer support needs.
To process transactions and send you related information, including confirmations, invoices, and support messages.
To personalize your experience on our Site and offer tailored content or recommendations.
To analyze usage patterns and improve our Site, products, and services.
To detect, prevent, and respond to fraud, security breaches, or other malicious activity.
To comply with legal obligations, enforce our terms and policies, and protect our rights or property.
To send you marketing communications in accordance with your preferences and applicable law.

How We Share Your Information
We may share your information in the following circumstances:

Service Providers: With trusted third-party vendors who assist us in operating our Site or providing our services (such as hosting, analytics, payment processing, customer support, and email distribution).
Business Transfers: In connection with any merger, sale of assets, financing, or acquisition of all or a portion of our business to another company.
Legal Requirements: When required by law, regulation, court order, or governmental request, or to protect our rights, property, or safety or that of others.
With Your Consent: If you provide your explicit consent for a specific purpose.

We do not sell your personal information to third parties.

Cookies and Tracking Technologies
Our Site uses cookies and similar technologies to enhance your browsing experience, analyze traffic, and understand how you interact with our content. Cookies are small data files stored on your device that help our Site remember your preferences and activities.

Strictly Necessary Cookies: Essential for the operation of our Site (e.g., enabling secure log-in).
Performance & Analytics Cookies: Collect information about Site usage and performance.
Functional Cookies: Remember your preferences and settings.
Advertising Cookies: May be used to deliver relevant ads and measure their effectiveness.

You can choose to accept or reject cookies through your browser settings. Please note that disabling cookies may affect the functionality of certain features on our Site.

Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, loss, misuse, alteration, or destruction. Examples include:

Encryption of data during transmission (e.g., SSL/TLS protocol).
Access controls and authentication requirements for internal systems.
Regular review and testing of our security measures.

While we strive to use commercially acceptable means to protect your information, no method of transmission over the Internet or electronic storage is 100% secure. We cannot guarantee absolute security, but we are committed to safeguarding your information to the best of our ability.

International Data Transfers
As a UAE-based company, Dattanx FZE may transfer and process your information in countries other than your own. Where required by law, we will ensure that adequate safeguards are in place to protect your information during such transfers.

Your Rights and Choices
Depending on your location and applicable laws, you may have rights regarding your personal information, including:

The right to access and obtain a copy of your personal data we hold.
The right to correct, update, or delete your personal data.
The right to restrict or object to the processing of your data.
The right to data portability.
The right to withdraw consent for processing (where consent was provided).
The right to lodge a complaint with a supervisory authority.

To exercise your rights, please contact us using the details provided below.

Children’s Privacy
Our Site is not directed to children under the age of 16, and we do not knowingly collect personal information from children. If we become aware that we have inadvertently gathered such information, we will take steps to delete it.

Links to Third-Party Sites
Our Site may contain links to third-party websites or services. This Policy does not apply to those third-party sites, and we are not responsible for their privacy practices or content. We encourage you to review the privacy policies of any third-party sites you visit.

Retention of Your Information
We retain your personal information only for as long as necessary to fulfil the purposes outlined in this Policy, comply with legal obligations, resolve disputes, and enforce our agreements. When your information is no longer needed, we will securely delete or anonymize it.

Changes to This Privacy Policy
We may update this Policy from time to time to reflect changes in our practices, legal requirements, or for other operational reasons. When we make material changes, we will post the updated Policy on this page and revise the “Last Updated” date. Your continued use of our Site after such changes constitutes your acceptance of the new Policy.

Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:
Dattanx FZE

Block B - B48 - 180
Sharjah Research Technology and Innovation Park

contactus@dattanx.com

We value your privacy and will make every effort to address your inquiries in a timely and satisfactory manner.

Last Updated
This Privacy Policy was last updated on 5 July 2025.